Multi-tenant home-service operations
Run the office, the crew, and the customer from one field-service workspace
BusiOne is the operating system for HVAC, plumbing, moving, landscaping, and similar trades. Keep jobs, customer messages, estimates, and recurring billing together — isolated to your company.
Built around the job lifecycle
From first call to recurring invoice
The product is organized the way a service business already works: lead, estimate, dispatch, job update, then payment.
Capture the lead
Intake the call, form, or referral into the company CRM with the service type already attached.
Send the estimate
Price the job, send it for approval, and schedule the work once the customer accepts.
Dispatch the crew
Assign people and vehicles, keep the calendar honest, and send an appointment reminder before the visit.
Close and collect
Finish the job, send the invoice, and keep recurring customers on a plan instead of a one-off visit.
What operators actually run
Operations, communication, and recurring revenue
Designed for 2–25 truck home-service teams that are tired of stitching a CRM, a dispatch board, and a texting app together.
Customer communication on the job
24-hour appointment reminders and transactional messages stay attached to the job record — not a side chat app. Office staff send them when the visit is set.
Field jobs and dispatch
Turn leads into estimates, scheduled jobs, assigned crews, and completed work with one tenant-scoped operations board.
Recurring revenue and collections
Maintenance plans, job invoices, and payment follow-up sit next to the customer record so office staff can collect without extra tools.
Crew scheduling that customers can trust
Assign crews, keep arrival windows honest, and send appointment reminders so no-shows and “where is my tech?” calls drop.
Isolated company workspaces
Every service business gets its own tenant, subdomain, branding, and records. Crews and coordinators only see their company.
SSO when your team outgrows passwords
Growing operators can add SAML or OIDC and SCIM provisioning. Smaller teams keep a straightforward email sign-in.
Home services first
Configured for the trades you already run
Each company picks a vertical during setup so job templates, customer messaging, and the branded portal match the work.
Straightforward packaging
Price the workspace, not every job
Choose a plan during company setup. Billing is completed after your tenant, branding, and vertical are configured.
Starter
Run the whole job, from first call to money in the bank.
- Customer records
- Lead capture
- Job scheduling
- Job templates
- Estimates and approvals
- Invoicing
- Transactional email
- Basic reporting
- CSV export of your data
Pro
Dispatch, communications and marketing for a growing crew.
- Customer records
- Lead capture
- Job scheduling
- Job templates
- Estimates and approvals
- Invoicing
- Transactional email
- Basic reporting
- CSV export of your data
- Visual sales pipeline
- Drag-and-drop dispatch board
- SMS with consent and STOP
- Unified message hub
- Reminders and confirmations
- Recurring jobs and contracts
- Price book / flat-rate items
- Automated review requests
- Marketing control center
- Custom branding
- Advanced reporting
- Technician mobile app
- Geofenced check-in
Enterprise
Single sign-on, audit trails and multi-location control.
- Customer records
- Lead capture
- Job scheduling
- Job templates
- Estimates and approvals
- Invoicing
- Transactional email
- Basic reporting
- CSV export of your data
- Visual sales pipeline
- Drag-and-drop dispatch board
- SMS with consent and STOP
- Unified message hub
- Reminders and confirmations
- Recurring jobs and contracts
- Price book / flat-rate items
- Automated review requests
- Marketing control center
- Custom branding
- Advanced reporting
- Technician mobile app
- Geofenced check-in
- OIDC single sign-on
- SAML single sign-on
- SCIM user provisioning
- Custom roles and permissions
- Audit log export
- Priority support
Custom
Negotiated terms: your limits, your integrations, your paper.
- Customer records
- Lead capture
- Job scheduling
- Job templates
- Estimates and approvals
- Invoicing
- Transactional email
- Basic reporting
- CSV export of your data
- Visual sales pipeline
- Drag-and-drop dispatch board
- SMS with consent and STOP
- Unified message hub
- Reminders and confirmations
- Recurring jobs and contracts
- Price book / flat-rate items
- Automated review requests
- Marketing control center
- Custom branding
- Advanced reporting
- Technician mobile app
- Geofenced check-in
- OIDC single sign-on
- SAML single sign-on
- SCIM user provisioning
- Custom roles and permissions
- Audit log export
- Priority support
Ready to give the shop one system of record?
Create the company workspace, pick your trade, and brand the customer portal before the first job is scheduled.
Start company setup